ADI Contact Solutions provides a voice communications to new, small and mid-size businesses;
ADI Contact Solutions provides a voice communications to new, small and mid-size businesses; With our outsourcing solutions we allow you to focus on the core of your business while we focus on customer service and customer retention.
ADI understand the importance of great customer service and maintaining an relationship with your customer base. We provide the solution, out inbound, outbound and IVR messaging service allow you business to generate business and still maintain excellent communications with your customer.
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Interview Q&A
How long have you been in business?
ADI Contact Solutions has been in business since 2001
What is your primary product or service?
We provide a voice communications to new, small and mid-size businesses. We provide business with inbound, outbound and IVR messaging solutions. Allowing company to reduce in house cost and focus on core business.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I Rick Brown spent 25 years in the call center industry. After establishing call center for large corporation, I decided I could better serve business by establishing my own company.
How do you differentiate yourself from other businesses in your category and area?
We understand the real meaning of customer care.
How many locations do you have and do you have plans to expand?
We are have 1 locations but we operate mainly as a virtual call center
Provide detailed directions to your location
n/a
What type of payments do you accept?
We accept all level of payments
Which areas do you service?
Southeast and soon to national and international
Who owns your company or runs daily operations?
Owner and Operator is Rick Brown
What are your hours of operation?
24/7